When and why we run consultations
Find out more about when and why we run consultations and our statutory responsibilities
To meet these responsibilities, we must have clear plans for involving people that show how they have influences decisions throughout the commissioning process.
These statutory duties are contained within the following legislation:
As public sector organisations, we also comply with legal duties about how we take account of the needs of diverse and vulnerable groups – this includes the Equality Act 2010 and the Human Rights Act 1998. We ensure that our communications and engagement plans consider the needs of people from diverse and vulnerable groups, and adapt our approach to ensure these needs are met.
We also comply with regulations that provide for consultation with local authorities – the Local Authority (Public Health, Health and Wellbeing Boards and Health Scrutiny) Regulations 2013, made under section 244(2)(c) of the NHS Act 2006.
We are required, under these regulations, to consult a local authority because a proposal under consideration would involve a substantial change to NHS services.
The Accessible Information Standard sets out responsibilities for how health and social care organisations must identify, record, flag, share and meet the information and communication support needs of patients, service users, and carers with a disability, impairment or sensory loss. Making information accessible is one of our key principles, and we work with local voluntary and community sector partners to help us achieve this in our communications and engagement activity. We support our member practices with information, guidance and resources to help ensure all patients have their communication needs met.